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Frequently asked questions
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What is the Bulk Method for Local Domestic transfers?
The Bulk Method allows users to process multiple domestic fund transfers in a single request. It’s ideal for payouts such as payroll, vendor payments, or mass disbursements.
How do I use the Bulk Method?
You can use the Bulk Method via:
API Integration: Submit multiple transactions in one API request.
Portal Upload: Upload a file (usually in .csv or .xlsx format) via our dashboard.
What information is required for each transaction in a bulk file?
Typically, each entry should include:
- Recipient Name
- Bank Name
- Account Number
- Amount
Is there a maximum number of transactions per bulk request?
Yes, the maximum number up to 1,000 transaction/request
How long does it take for the transactions to be processed?
Most domestic bulk transfers are processed in real time or within a few minutes, depending on:
- Bank cut-off times
- Transaction time
- Network/bank partner
- availability
Is there a way to track the status of each transaction?
Yes, you can track:
- Via API (for integrated users)
- In the dashboard, under Transaction Page
What happens if one transaction in the bulk fails?
Failed transactions will not affect successful ones.
You will receive a detailed status report indicating which transactions were successful and which failed.
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